Effective Date: 25.03.25
At janasir.in, we strive to provide quality MCQ practice tools for learners. Please read our Refund & Cancellation Policy carefully before making a purchase.
1. No Refund Policy
- Payments made for the Premium MCQ Tool are non-refundable.
- Once access is granted, no refunds will be processed under any circumstances.
- Users are encouraged to review the available features before making a payment.
2. Cancellation Policy
- Since access to the premium tool is granted immediately after payment verification, cancellation of a subscription or purchase is not possible.
3. Exceptions (If Applicable)
Refunds may only be considered in the following rare cases:
- Duplicate Payment: If a user accidentally makes multiple payments for the same service, they may request a refund for the extra amount.
- Payment Error Without Access: If a payment is successful, but access to the premium tool is not provided due to a system error, users must contact support within 48 hours for resolution.
4. How to Request Support for Payment Issues
If you believe you qualify for an exception, please email us at [Your Email] with the following details:
- Full Name
- Mobile Number
- Email Address
- Payment Proof (screenshot)
- Transaction ID and Date of Payment
5. Changes to This Policy
We reserve the right to modify this policy at any time. Please review this page periodically for updates.
6. Contact Us
For any payment-related inquiries, contact us at:
Email: psjanasir@gmail.com
WhatsApp/Phone: 8327412811